Refund Policy

Effective Date: 8 August 2026
Website: SkyHost247.com

At SkyHost247, we aim to provide reliable web hosting, domain registration, and other digital services. Please review the following refund policy before purchasing our services.

1. Web Hosting Refunds

SkyHost247 offers a 7-Day Money-Back Guarantee on eligible new web hosting purchases.

Customers may request a refund within 7 days from the date of the initial hosting purchase by contacting our support team.

The 7-day refund period applies to new hosting purchases only and does not apply to hosting renewals.

Refund eligibility may depend on the service purchased, account status, usage, and compliance with our Terms & Conditions.

2. Domain Registration & Renewal

Domain registration, domain renewal, domain transfer, and other domain-related fees are non-refundable once the transaction has been successfully processed.

Domain fees are paid to the relevant domain registrar or registry on the customer’s behalf and therefore cannot normally be refunded after successful processing.

3. Other Digital Services

Charges for other digital services, including:

• Website development
• Website migration
• SSL certificates
• Website backups
• Business email services
• Other customized services

may be non-refundable once the service has been started, processed, or delivered.

Refund eligibility for such services will be reviewed on a case-by-case basis.

4. Suspended or Terminated Accounts

A refund may not be available where an account or service has been suspended or terminated due to a violation of our Terms & Conditions, including:

• Spam or email abuse
• Phishing
• Malware or malicious activity
• Illegal activities
• Copyright or other legal violations
• Abuse of server resources
• Other prohibited activities

5. Refund Processing

Once a refund request is approved, SkyHost247 will process the refund through the applicable payment method where possible.

The time required for the refund to appear in the customer’s account may vary depending on the payment provider or financial institution.

6. How to Request a Refund

To request a refund, customers should contact our support team with their account or order details.

Email: [email protected]
Phone: 03208284498

Our team will review the request and confirm whether it meets the applicable refund conditions.

7. Policy Updates

SkyHost247 may update this Refund Policy from time to time. Any changes will be published on this page with an updated effective date.

By purchasing or using SkyHost247 services, you acknowledge and agree to this Refund Policy.